“Talk to Me.”
- Otis
Thanks for visiting! We appreciate you stopping by. If there is one thing we love, it’s when our loyal (and sometimes fanatical) followers get in touch with us. Some of our best ideas come from fans who are WOWED by their Otis experience and want to share it with us.
Do you have feedback on an experience you had with our product or an associate? Interested in making our product line part of your business? Want to share an Otis story? Select from the email form options to the left.
Have a question? See if our FAQ’s or Location Maps can help!
If you want or need to get in touch with us by phone – here’s our direct contact information for Customer Care and all General Inquiries.
Toll Free (U.S.): 888 ASK OTIS; Outside the US: 510.667.4206
You will be prompted to select one of the following:
- All current direct customers - Option 1
- Interested in becoming a customer (including business and consumer) – Option 2
- Interested in conducting a fundraiser – Option 3
- Distributors and those who purchase via a Distributor – Option 4
- Consumer Affairs / Product Quality Feedback – Option 5
- General Inquiries – dial 0
Our office hours are 5 a.m. to 5 p.m. Mountain Time, Monday through Friday; after hours messages will be responded to within 1 business day.
Direct customers: Email orders to: otisorders@spunkmeyer.com; FAX: (877) 411-4926
Fundraising Email: fundraisingsales@spunkmeyer.com; FAX: (866) 918-6847
Distributor Customer Care: Please contact your dedicated Support Specialist or Call: 800-938-1900, FAX: 1-866-756-6847
We look forward to hearing from you!